Privacy Policy

Last Updated

This Privacy Policy was last updated on 30 September 2026.

Who We Are and Our Role as Data Controller

showpathix operates as the data controller for the purposes of this Privacy Policy. We are a United Kingdom based provider of specialised resources focused on program flow in show production, including detailed guidance on stage paths, camera movement, lighting transitions, audio cues and smooth workflows for live formats. Our registered address is Rutlands, Main Street, South Littleton, Evesham, Worcestershire WR11 8TJ. We determine the purposes and means of processing personal data collected through our website and associated services. Any questions regarding this policy or our data handling practices should be directed to [email protected].

Scope of This Notice and Who It Covers

This notice applies to all visitors to our website, individuals who register for access to our production resources, subscribers to our materials on show workflows, and anyone who otherwise interacts with us through contact forms or service enquiries. It covers personal data processed in the United Kingdom and explains how we collect, use, store and share information in accordance with UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations. The policy does not cover third party websites linked from our pages.

Categories of Personal Data and Sources

We collect personal data directly from you when you complete forms, subscribe to resources or contact us. This includes identification details such as your name, contact information including email address, professional details such as your role in production or broadcasting, and technical data such as IP address, browser type and device information. We may also receive data from analytics providers or service partners where you have consented to such sharing. No data is obtained from publicly available sources without your knowledge.

Purposes of Processing and Legal Bases

We process personal data for several distinct purposes, each with its own legal basis under UK GDPR. To provide access to our show production resources we rely on contract necessity. To respond to enquiries we use legitimate interests. For marketing communications we rely on consent. Analytics and service improvement are conducted under legitimate interests, always balanced against your rights. Each purpose is explained in detail below with the corresponding legal basis and practical implications for users.

Requirement to Provide Data and Consequences of Non Provision

Providing certain personal data is necessary to access restricted production workflow materials or to receive responses to your enquiries. If you choose not to supply required information such as an email address when registering, we will be unable to grant access or communicate with you. Optional data fields allow you to share additional professional details that enhance the relevance of our resources, but withholding them does not prevent basic site use.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to support website functionality, analyse usage patterns and remember user preferences related to production content navigation. A separate Cookie Policy explains the specific cookies deployed, their purposes and your options for managing them. Please refer to that document for full details on consent mechanisms and browser controls.

Processors, Recipients and Legal Disclosures

We engage carefully selected processors including hosting providers, analytics platforms and email delivery services to support our operations. These entities process data only on our instructions and under appropriate contracts. We may disclose information where required by law, such as in response to valid court orders or regulatory requests from UK authorities. Categories of recipients include IT support companies and professional advisors bound by confidentiality.

International Transfers and Safeguards

Some of our processors may be located outside the United Kingdom. In such cases we ensure appropriate safeguards are in place, typically through UK approved standard contractual clauses or adequacy decisions. These measures protect your data to a standard equivalent to UK GDPR during any transfer related to service delivery or resource hosting.

Retention Periods and Criteria

We retain personal data only for as long as necessary for the purposes outlined. Registration data is kept for the duration of your access plus a reasonable period thereafter to handle queries. Enquiry records are retained for up to two years. Technical logs are deleted after twelve months unless needed for security investigations. Criteria include legal obligations, ongoing contractual relationships and legitimate business needs balanced against your rights.

Security Measures and Data Minimisation

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration or loss. These include encryption in transit, access controls and regular reviews of data holdings. We apply data minimisation principles by collecting only the information strictly required for each purpose and regularly purging unnecessary records.

Your Data Subject Rights and How to Exercise Them

Under UK GDPR you have rights to access, rectification, erasure, restriction, portability and objection. To exercise any of these rights please contact us at [email protected] with sufficient information to verify your identity. We will respond within one month and provide guidance on any limitations that may apply in specific circumstances.

Withdrawing Consent and Objecting to Marketing or Profiling

Where processing relies on consent you may withdraw it at any time by using the unsubscribe link in communications or by writing to [email protected]. You also have the right to object to direct marketing and any profiling activities. Objections will be actioned promptly and without detriment to your access to core resources.

Right to Complain to the Supervisory Authority

If you are not satisfied with our response you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and guidance are available on their official website. We encourage you to contact us first so we can address concerns directly.

Children and Age Restrictions

Our resources are intended for professionals and adults engaged in show production and live event workflows. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that data has been collected from a child without appropriate consent we will delete it promptly.

Automated Decision Making and Profiling

We do not engage in automated decision making that produces legal or similarly significant effects. Limited profiling may occur for internal analytics to improve resource recommendations, but this does not result in automated decisions affecting individuals and you may object as described above.

Changes to This Policy

We review this Privacy Policy periodically and update it to reflect changes in law, technology or our practices. The effective date appears at the top of the page. Continued use of the site after updates constitutes acceptance of the revised terms. Company Registration Number: 03014564 | Place of Registration: England and Wales | VAT Number: GB 655131943 | Registered Office: Rutlands, Main Street, South Littleton, Evesham, Worcestershire WR11 8TJ